Shipping and Return Policy

At Elbestor Products, we are committed to delivering your orders safely and on time. We ship to the following countries:

India, United States, Canada, Australia, New Zealand, Singapore, South Africa, United Kingdom

Shipping Time:

  • Processing Time: 1–3 business days
  • Estimated Delivery Time: 2 – 30 days
  • Delivery times may vary due to customs, weather, or courier delays. We always strive to deliver as early as possible.

Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number and courier details. You can track your order in real-time using our tracking tool or the courier’s website.

Shipping Charges:

We offer free or minimal shipping charges based on your location and order value. Charges (if applicable) will be clearly shown at checkout before payment.

Return, Refund & Replacement Policy

We value your satisfaction. If something goes wrong, we’re here to make it right.

Return Eligibility:

  • Return requests must be raised within 7 days of delivery.
  • The product must be unused, in original condition, with tags and packaging intact.
  • Some products (e.g., personal care items or opened electronics) may not be eligible for return unless defective.

Replacement:

If you receive a damaged, defective, or wrong item, we will offer a free replacement or refund.

Refund Process:

  • Once we receive and inspect the returned product, refunds are processed within 5–7 business days.
  • Refunds are credited to the original payment method.

Non-Returnable Items:

  • Items marked as “Final Sale” or “Non-Returnable”
  • Products damaged due to customer mishandling
  • Health and hygiene-related items (if opened)

Need Help?

For shipping delays, return requests, or any support:

📧 Email: support@elbestor.com
📞 WhatsApp: +91-9654254358